Here is a list of some Customer Service Jobs I found during this week. Hope this helps!
Sydney's Best Pest Control
PLEASE READ THRU TO THE END, ANY APPLICANTS NOT SENDING THE REQUIRED INFO ON THE LINK TO THE FORM, UNFORTUNATELY WILL NOT BE VIEWED
Sales Role and Customer service focus for a Pest Control Company in Sydney Australia.
We at present have 2 Filipino girls employed long term
Sales and customer service experience a must
Full Time Role Starting at 40,000PHP per month and we want to pay you more if you are capable,
The 40,000PHP per month is based on a 40 Hour week, We will pay you for the extra hours you work on top of this. Extended hours could be required of you especially in the summer time
Please don't apply if you expect to have another job alongside this job
Please read till the end
THIS IS A SALES ROLE WITH CUSTOMER SERVICE FOCUS for a confident person- Long term role for the Right person.
Confident.
Bubbly.
Can think on their feet.
Does not sound like a robot
Requirements to do the job
Speak and write Very Good English well with little accent.
Your own fully working PC and Headset
50Mbps Fibre internet
Access to backup internet ( We will pay for)
Mobile Phone
Quiet area to work- NO BACKGROUND NOISE
Sales and customer service experience a must.
You will be required to start shifts anywhere between 7am- 6pm, depending on busy times- including Saturdays- have to be flexible, we may move onto working till 8pm Sydney time, Shifts are between are generally 8 hours, but you could be asked to work 8-12 hours long, at extra pay
Your Required Experience:
Telesales and customer service – Inbound & warm Outbound Leads for a pest control company in Sydney Australia.
Outstanding customer service focus.
Exceptional telephone manner.
Sales experience a must.
Customer service experience a must.
Closing sales.
Computer skills and Helpdesk and CRM experience
(We use freshdesk and fleetmatics, Use in these would be considered an advantage)
Be familiar with Google mail and calendars.
We are not looking for a person who answers like a robot with Yes and No answers
A positive “can- do “attitude and willingness to accept change and new challenges.
Ability to work autonomously and as a team.
Able to multitask.
Able to work independently and have excellent time management skills.
Attention to Details.
Must be a good listener, able to listen well and follow directions.
Must be able to follow procedures and constantly follow up on their tickets
Your General duties including and not limited to:
Answer inbound phone/email/ Online chat enquiries
Calling warm outbound leads from our Previous Customer Database
Chasing up email and phone enquires
Selling thru providing the best information and customer service
Closing sales
Liaising with technicians
Booking/Scheduling appointments
Entering invoices.
Other adhoc duties as required
General admin duties as well as taking calls from new customers, and contacting our previous customers to schedule them for their Annual Service. We expect and promote a high performance customer care culture.
Longer hours expected of you in our spring summer period and you will be paid extra.
Ability to learn vast amount of info in short time.
Work Sydney Time, varying 8-10 hour.
Ability to work straight thru from September to May (Busy period)
Not pressure selling. Selling thru providing the best information and customer service
Learn suburbs around Sydney, Knowledge of Sydney suburbs will be highly advantageous
IF YOU ARE SUCCESSFUL
You will be given material to learn of by memory and have 2 weeks to learn it
IN RETURN
Starting at 40,000PHP per month and we want to pay you more if you are capable,
The 40,000PHP per month is based on a 40 Hour week, We will pay you for the extra hours you work on top of this. Extended hours in the summer time is required
Once you have demonstrated your abilities in sales and customer service , we will Increase your pay and hours. We are happy to pay more money if you can prove yourself
Pay your internet and mobile phone bills
Paid 2 weeks annual leave
Paid for Australian holidays, when not working
Paid health insurance if you can demonstrate that you are capable of closing sales
Flexible time off if required for family when required
If you have read to this point, you will send me info on the link below with the info required
Link to form: copy paste into browser
https://goo.gl/forms/QXuZnfzK6XdyHiGI3
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My Insurance Videos (http://myinsurancevideos.com/)
Please Watch this Video first - http://bit.ly/awesome-job-1 (to learn more about the job and how to Apply)I'm looking for:
Someone to roll up their sleeves and just “get stuff done.” You’ll be working closely alongside me everyday. Tasks will vary; but fall mostly under project/customer management & marketing
Primary responsibilities are:
-Create and maintain accounts for our Videos & Social Posting service
-Follow up with Client via email and my LINKEDin account
-Follow up with Client via Phone (did you get the email I sent your way, answer basic questions)
-Answer customer service emails - & phone calls.
- Help manage a pipeline of leads and accelerate sales (send email follow up, prioritize callbacks, schedule webinars, etc)
-Manage our own social media accounts
Requirements:
-Great written and verbal communication skills
-Great PC Skills and tech savvy
-Someone with a “can do” attitude, and considers themselves very resourceful
-A personality fit (You will be working with me, 20 hours a week! And maybe more. )
-Excel, PowerPoint, Word and Google Doc skills
-Ability to work 7am-11am PST (4 hours daily)
-Someone that’s got a HUSTLE type mentality…. Not a “just doing my job”
-Great internet connection we’ll be using SKYPE with screensharing and zoom.us and useloom.com
-Adherence to daily task tracking using our project management software (we’ll also use time tracking software)
Nice to haves:
-BPO experience
-Ability to work up to 40 hours per week (near future) - Starting at 20 hours per week.
-Graphic Design skills…. Adobe Spark is so easy..anyone can create good looking stuff.
-Wordpress experience
-Sales experience
-Video creation/editing (Video editing software or programs)
To apply….download www.useloom.com
And prepare a video responses (with you appearing on camera - just like I did)
Video #1: Spend 1-2 minutes telling me why you are a great fit for the job. (how your background fits my qualifications)
Video #2 Create a 2nd video that will include 3 “technical or process type” questions a prospect might have after watching the demo video for our service.http://myinsurancevideos.com/video-enhanced-communication/
For example a question might be. How do I access the videos? Where are the videos hosted?
Starting Wages: $200 every two weeks (for 40 hours total every two weeks/ 4 hours per day)
- I like to pay bonuses for great work.
- I like to give raises for exceptional work
Submit Video response to mike@myinsurancevideos.com
Start Date: July 1st (or before)
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PREFERRED CONSULTING GROUP (http://preferred-consulting.com/)
Customer service includes being able to read and understand a customers problem and know how to solve the problem. You must have command of the English language to be able to comprehend what the problem is and be able to send an intelligent reply back. Also includes placing orders which includes making sure an item is shipped on time after a customer purchases. All of this is handled by email and messaging, no phone conversations needed.Skype is used everyday for interaction with fellow PhP employees and myself. Also, you will be taught the skills of finding attractive new products and listing them for sale.
Extensive training is provided, but you must already possess very good English and online skills. Please complete the English test here if you have not done so already. You will be trained in all phases of our business, including R&D of products to understand what we are about.
I am seeking an individual who is looking for a long term position, one who is honest, loyal and enjoys learning new skills. You must be the type person who takes pride in their work, pays attention to detail, very organized and be able to learn and comprehend the scope of your responsibilities.
- A reliable computer and dependable 24/7 internet connection
-Must have a nice, Quiet environment to work in
-Must have Skype with webcam for everyday use
- Excellent computer skills, including ability to research online
- have good experience in answering emails in English and a high score on the English test here.
-Reliable, on time to work
- 8 hours per day, 5 days per week. (Daytime US time, Nighttime PHP time)
- Detail oriented and organized
If you are interested in a great job for the long term, please reply
back and include a paragraph as to why you feel you would be the best person for this job.
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